Terms and Conditions

Thank you for visiting Travel-fares.com. By using our website, you agree to abide by the terms and conditions outlined on this page, which govern your use of our site. Any changes to these terms and conditions will only be effective if communicated in writing by one of our travel consultants on official company letterhead with their signature and stamp.

Our company strives to provide efficient services tailored to our clients' needs and preferences. However, please be aware that we cannot be held liable for any inaccurate information provided.

• Using our website or utilizing the services offered on the website grants us certain rights.
• You must also follow the guidelines set forth for using Travel-fares.com.
• These terms and conditions ensure transparency in how your requests are processed.
• By continuing to use our website, you indicate your acceptance of these terms and conditions.

New Bookings, Cancellation and Refund Policy

• By making an installment or payment towards your tour package or other services through travel-fares.com, you agree to allow us to continue processing and delivering your required services.
• When reserving a spot with us, you acknowledge and agree to the Trip Tour Provider's cancellation and no-show policy, as well as any additional terms and conditions of the Trip Tour Provider applicable to your trip (including fine print and house rules), for services or products offered by the Trip Tour Provider.
• Hotel reservations are subject to availability, and room rates may change without prior notice.
• In the event that the originally booked lodging is unavailable, Travelio Tourism And Travel Online reserves the right to secure a booking in a similar category based on availability.
• travel-fares.com reserves the right to cancel payments or orders before delivery without stating reasons.
• You may cancel an order within 7 working days of email confirmation from travel-fares.com. However, with your express consent, we will begin delivery immediately.
• Failure to arrive at the venue for a scheduled activity will result in the cancellation of your booking, and we reserve the right to deny any refund requests in such cases.
• Order cancellations will incur a pre-order processing charge of 50 US Dollars per booking.
• Once your booking is approved by Travelio Tourism And Travel, no refunds can be provided, and you must adhere to the written policy.
• Bookings made or confirmed at the United Arab Emirates immigration desk cannot be canceled.
• The company will not be liable for natural disasters, loss of goods, or any related events during the tour.
• Customers must provide return air tickets and visas to travel-fares.com before booking a tour package for a specific country. Failure to do so will result in the booking not being confirmed. If a customer pays for a tour package without prior air ticket and visa bookings, or if they are unable to provide them after payment, the booking must be canceled, and a 20% cancellation fee will apply. The remaining amount will be refunded to the customer's source of payment.
• Additional service insurance is provided by a third party, and in case of a refund, a 25% deduction will be made for pre-processing and payment gateway charges.
• The service will begin at the specified location, disclosed upon confirmation of the tour package reservation. If airport transfer is included, our driver will be waiting at the designated airport area with a name sign. The customer must approach the driver to avail the service. Failure to do so will result in being marked as a "No Show," and no refund will be issued.
• Tour package costs listed on travel-fares.com are subject to change, especially during peak seasons. Our staff will notify you of any changes, and you may need to make an additional payment or adjust your travel dates. Ensuring your booking matches the amount you paid is our priority.
• If there are changes to the travel date, time, flight, or flight number after service confirmation, the customer must notify Travel-fares.com. Failure to do so may result in being marked as a "No Show," and no refund will be issued.
• Tour package bookings can be canceled if the cancellation request is made before the service is reserved and confirmed by Travel-fares.com, and the trip date is more than three days away. A 25% cancellation fee will be withheld, with the remaining amount returned within three to four working days.
• No refund will be given for cancellations made less than 72 hours before the scheduled service time.
• Changes to the service can be made up to 72 hours before the scheduled service time, but additional fees may apply. Changes made less than 72 hours before the scheduled service time will result in a "No Show," and no amendments will be permitted.
• Any denied service, including no-shows, will be charged in full, and no refunds will be issued.
• In case of lost goods or luggage, the client and the driver should communicate to retrieve the goods/luggage. Travel-fares.com disclaims all liability for losses.
• Customers should contact our team for any changes or additional requests to their reservation.

Timelines

• You have the choice to cancel an order within 7 business days of receiving an email confirmation from Travel-fares.com. However, with your explicit consent, we will proceed with the delivery promptly.
• Travel-fares.com typically processes tour packages within 24 to 72 business hours. Depending on your booking category, we ensure timely delivery of your travel documents.
• Delays in tour packages may occur if additional documents are required by the relevant department after processing your request.
• Cancellations may be necessary due to circumstances beyond our control, such as natural disasters, accidents, government restrictions, or other force majeure events. In such cases, we may offer a full or partial refund, at our discretion.
• Failure to arrive at the designated venue for the scheduled activity on time will result in the cancellation of your booking. We reserve the right to reject any refund requests in such situations.

Pricing and Availability

• The prices listed include VAT at the current rate.
• Each traveler is responsible for meeting all necessary requirements.
• If the company is at fault for any of the mentioned situations due to errors or omissions, its liability is limited to the cost of a replacement service or a refund of all fees paid. The company will not be liable for any consequential losses, including lost profits/income or lost airfares.
• By requesting to reserve any service through our website, you consent to us proceeding with the necessary steps to process and deliver the requested services.

Affirmation

• The service can be booked online using website Travel-fares.com home page cards.
• The prices displayed on the website are subject to change without prior notice. These changes may occur due to unforeseen circumstances or factors beyond our control, such as changes in government regulations, due to high demand on peak season or adjustments in transportation rates.

Service Exclusions

• Kindly be aware that the prices shown on the website do not include tips, travel insurance, meals and drinks, room service fees, or laundry services.

Limited Ownership and Permission

You are given a limited license to download materials from this site to a personal computer and print a hard copy for personal, non-commercial use. It is important to ensure that all copyright, trademark, and other proprietary notices remain intact. Any other use of the materials on this site and its databases, including translation, retransmission, distribution, or use on another internet site or media, is strictly prohibited unless explicitly permitted in these Terms of Use. You are also prohibited from framing this site or any part of it on another site, mirroring this site on another server, or using automated screen capture or scraping technologies to extract information from this site.

The limited license granted to you is subject to your acceptance and compliance with all the provisions outlined in these Terms of Use. Any software available for download on this site is either owned by us or licensed to us. You may only use such software in accordance with the accompanying end-user license agreement. If there is no such license, you are granted a non-exclusive, non-transferable license to use the software solely for accessing and using this site in accordance with these Terms of Use. All copyrights and other intellectual property and proprietary rights related to this site, including its content, branding, services, software, and other materials made available on or through it, that are not expressly granted to you in these Terms of Use, are reserved exclusively to Travel-fares.com. The rights to any other brands, names, and logos featured on this site are retained by their respective owners.

Modification of Terms of Use

We may update these Terms of Use periodically without prior notice to you. Changes may be made for security, legal, regulatory, or operational reasons, or to align with updates or enhancements to the site's services or features. By continuing to use this site, you acknowledge and accept any revised Terms of Use. We recommend reviewing the Terms of Use regularly before continuing to use this site.

Overall Agreement

These Terms of Use are the complete agreement between us regarding your use of this site, replacing all prior agreements, arrangements, and statements (except for those for which liability is not excluded). They represent the entire understanding between us concerning the subject matter discussed.